Our Customers
are people who prefer to gather information using the Internet, instead of driving from retail shop to retail shop. They are turned off by the "hard sell". Our Customers want individualized and knowledgable Customer Service because they understand that installing either a fireplace or a hot tub requires expert knowledge of the units, and a professional assessment of the Customer's installation space.All of us here at Kidd Fireplace & Spas HATE "hard sell" tactics, and therefore we practice "Do unto others as you would have others do unto you." Our business is located in an area -- the San Fransicso Bay Area -- populated by very smart, intelligent consumers. We respect our Customer: we treat you as a peer with whom we are consulting, and we act with integrity.
COME VISIT OUR SHOWROOM! 25 BURNING FIREPLACES & 9 CAL SPAS HOT TUBS
Directions to our SHOWROOM at 414 Lesser St, Oakland, CA 94601- From 880 South, take the High St. Exit. At High St., turn right. Continue down High St about 1/4 mile. Turn left on Tidewater St. (just before the bridge into Alameda). Turn Left at Lesser St. We are in the large warehouse on the corner of Tidewater and Lesser St.
- From 880 North, take the High St. Exit. At High St. turn left to go under 880 and continue down High St about 1/4 mile. Turn left on Tidewater St. (just before the bridge into Alameda). Turn Left at Lesser St. We are in the large warehouse on the corner of Tidewater and Lesser St.
Our Mission
is to give our Customers the attention they need in order to choose the product that suits their requirements, and that is perfect for their installation space.
